1. Introduction

Welcome to Pgzeed. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online gaming platform.

2. Information We Collect

Personal Information:

  • Full name, date of birth, and age verification documents
  • Email address and phone number
  • Residential address and nationality
  • Government-issued identification (Thai ID card, passport)
  • Payment information and transaction history

Automatically Collected Information:

  • IP address and device information
  • Browser type and operating system
  • Gaming activity and betting history
  • Cookies and similar tracking technologies

3. How We Use Your Information

  • To verify your identity and age (20+ requirement for Thailand)
  • To process deposits, withdrawals, and gaming transactions
  • To comply with Thai gaming regulations and anti-money laundering laws
  • To prevent fraud and ensure responsible gaming
  • To provide customer support and communicate with you
  • To improve our services and user experience

4. Data Sharing and Disclosure

We may share your information with:

  • Payment processors and financial institutions
  • Regulatory authorities and law enforcement (when required by law)
  • Third-party service providers (under strict confidentiality agreements)
  • Anti-fraud and identity verification services

5. Data Security

We implement industry-standard security measures including:

  • SSL encryption for all data transmission
  • Secure servers and firewalls
  • Regular security audits
  • Restricted access to personal information

6. Data Retention

We retain your personal information for as long as your account is active and for 7 years after account closure, as required by Thai financial regulations.

7. Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal obligations)
  • Withdraw consent for marketing communications
  • Lodge a complaint with the relevant data protection authority

8. International Transfers

Your data may be transferred to and processed in countries outside Thailand. We ensure appropriate safeguards are in place for such transfers.

9. Contact Us

For privacy-related inquiries, please contact us at:

  • Address: Pgzeed Privacy Office
0%